Terms of service

Last Updated: February 2026

Welcome to our website. By accessing or purchasing from our store, you agree to be bound by the following terms and conditions.

1. Product Information & Use

We strive to provide the most accurate descriptions for our jewelry.

  • Materials: All products, unless otherwise stated, are crafted from high-grade stainless steel with 18k Gold PVD plating.

  • Performance: While our jewelry is engineered to be waterproof, tarnish-resistant, and hypoallergenic, the lifespan of the finish depends on proper care.

  • Safety: Our products are 100% nickel and lead-free, making them safe for sensitive skin. We explicitly avoid the use of reactive base metals like brass or copper to prevent skin discoloration and irritation.

2. Lifespan & Guarantee

We take pride in our "Quality That Lasts" promise.

  • Expected Durability: With standard daily wear, our PVD-plated pieces are expected to maintain their high-shine finish for 3–5 years.

  • Exclusions: This timeframe is an estimate based on average use. Damage resulting from extreme chemical exposure, physical trauma, or intentional misuse is not covered under our standard quality guarantees.

3. Pricing and Payments

  • Adjustments: We reserve the right to change prices or discontinue products at any time without prior notice.

4. Shipping & Delivery

  • Please ensure all shipping information is accurate at the time of purchase. We are not responsible for delays caused by shipping carriers or incorrect address entries.

5. Returns and Refunds

  • Due to the intimate nature of jewellery, items must be returned in their original, unworn condition.

  • Please contact our team for specific instructions on how to initiate a return.

6. Limitation of Liability

Our jewellery is designed for fashion purposes. While we use high-grade materials to minimise the risk of reaction, the user assumes all responsibility for any individual sensitivities. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.