Shipping policy

At our store, we are dedicated to getting your high-shine essentials to you as quickly and safely as possible. Below you will find everything you need to know about how we deliver our jewellery and beyond to your doorstep.

Processing Times

• Ready for Adventure: We aim to process and pack all orders within 1-2 business days. For now, we are a small team of 2-3 people, please be patient with us.

• Busy Seasons: During peak summer months or holiday launches, please allow for a slight delay as we ensure every piece is perfectly inspected before shipping.

Shipping Rates & Delivery

• Standard Shipping: Our most popular option, designed to be as budget-friendly as our jewellery.

• Expedited Shipping: Available at checkout for those who need their golden glow in a hurry for an upcoming trip or event.

• Tracking: Once your order has been whisked away by the carrier, you will receive a confirmation email with a tracking number so you can follow its journey.

International Shipping

• Global Glow: We ship to select international destinations.

• Customs & Duties: Please note that international orders may be subject to local customs fees or import duties. These charges are the responsibility of the customer and are not included in our shipping rates.

Quality That Lasts (Even in Transit)

• Secure Packaging: Every piece, from The Bali Necklace to The Sun Kissed Bracelet, is packaged securely to prevent scratches or damage during transit. We package all items in a jewellery box, and smaller items such as earrings or studs in pouches. 

• Delivery Issues: If your jewellery arrives damaged or your package is marked as delivered but hasn't arrived, please contact our support team within 48 hours so we can help resolve the issue.

Address Accuracy

• Check Your Details: To ensure your pieces find their way home, please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.